FAQs
As time permits, this section will grow to answer many frequently asked questions. For now, if you have a question that's not on the list, please give us a call or send us a message. We look forward to working with you soon!


How can you charge less than other companies and still stay in business?

On-site technical support from DTS starts at just $49 per hour, a substantial discount compared to most other on-site services in Greenville. How can we do it?

  1. Almost no overhead. We don't rent fancy office space or drive expensive vehicles, so our overhead costs are low.
  2. No advertising expenses. When people discover our fast, friendly, and competent service, they want to tell others. Our business is built entirely on referrals, and so we pass on the advertising savings to our customers. 
 
What is technology consulting, and why do I need it?

What is it and why do I need it? Those are common questions that deserve fair answers.

Consulting is the art of bringing together expertise in two or more fields to make businesses work better, smarter, and more efficiently. The results include boosts to morale and the bottom line.

We do technology consulting. Bringing together experience and expertise in business and technology, we can introduce you to new solutions for old problems, or just show you better ways of doing things you're already doing.

We start with an interview, and, if possible, a tour of your company. We want to get to know you and your business as much as possible so as to develop solutions that fit your exact situation. We leave the "one-size-fits-all" approach to the other guys.

Along the way, we're looking for problem areas and also tasks or processes that could be improved with changes in technology or the business practices employed.

The process comes together with a written report, but it doesn't end there. DTS then works with you and your employees to implement, test, and refine the proposed solutions.

The goal is 100% satisfaction and increased productivity and decreased costs.

Call today for a free, no-obligation pre-evaluation.

 
What types of training do you provide?

DTS can provide expert instructors for almost any technology-related product or service, in group or individual settings. Following is a partial list of topics:

  • Microsoft Office
    • Word
    • Excel
    • Access
    • PowerPoint
  • Microsoft Windows (XP & Vista)
  • Adobe Photoshop
  • Digital cameras / Digital photography
  • How to backup your computer
  • Internet telephony (VoIP, Skype, etc.)
  • Electronic Bible study
  • Basic computer troubleshooting
  • eBay (buying and selling online)
  • Many others -- call for details or specific course requests
 
Why would I hire a technology company to help with marketing?

It's a valid question. We are a technology company, but we're more than that. We're a solutions company. We bring together expertise in business (marketing included) and technology to help you use the latter to accomplish the former.

Marketing in the 21st-century depends on technology.  Yes, there is still a place for print advertising, billboards, and the phone directories, but the best marketing efforts combine those things with e-mail, websites, Internet advertising, video, and even mobile phone-based advertising to make an unforgettable mark on your target audience. We can help manage your individual marketing efforts so that they are working together instead of independently. Synergy!

 
How much does it cost to build a website?

We understand why you're asking. If you're like most small-to-mid-sized businesses, you're working hard to watch the bottom line. Fortunately, there's good news: a website doesn't mean a budget overhaul.

Read more...
 
How do I keep my website up-to-date?

Keeping your website current is easy, especially with a custom-built CMS from Dynamic Technology Solutions.

Read more...
 
What is your average response time?
While we haven't done any studies to determine a precise "average response time," we can almost always be at your location the same day you call, and usually in less than an hour. Problems vary in complexity, of course, but most service calls can be completed in less than 2 hours.
 
How long does it take to build a website?

Most simple websites can be finished in a month or less -- faster if you need one in a hurry.

 


 

Portfolio Highlight

Grace Baptist in Tampa Florida is a relatively young church looking to increase its exposure and communicate with members more effectively. The key goal for this re-design project was ease of use. The pastor wanted to be able to make updates on-the-fly without a lot of complexity and delays waiting for a design company to implement his changes. DTS developed a custom-built website that accomplished these goals at a price they couldn't refuse. Now the pastor can update from almost anywhere, anytime, without waiting for anyone.